Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support.
Personal Information
- Name and email address
- Payment information (processed securely by our payment processors)
- Communications you send to us
Usage Information
- Pages you visit and features you use
- Search queries and filters applied
- Documents you download
- Access times and duration
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our Service
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Improve our Service and develop new features
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
- With service providers who help us operate our business
- To comply with legal obligations
- To protect our rights and prevent fraud
- With your consent
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will delete your information upon account termination, except where retention is required by law.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your account and data
- Opt out of marketing communications
- Export your data in a portable format
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.
8. Third-Party Services
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites.
9. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page.
12. Email and Marketing Communications
What we collect
To access our demo documents, we ask for your email address. We also record which documents were accessed, the date, and basic referral information.
How we use it
Documents are made available for immediate download — we do not email them to you. We use your email address to contact you about GetFDD, including follow-up on your interest, product updates, and relevant offers.
Your choices
You can opt out at any time by replying to any message asking to be removed, or by emailing support@getfdd.com. We honor opt-out requests promptly.
Who we share it with
We do not sell your email address. We may share it with service providers who help us operate our business, and only for that purpose.
Retention
We keep your email address until you opt out or request deletion.
Contact: GetFDD.com, support@getfdd.com
13. Contact Us
If you have questions about this Privacy Policy, please contact us at support@getfdd.com.