Terms of Service
Last updated: January 1, 2025
1. Acceptance of Terms
By accessing and using GetFDD ("Service"), you accept and agree to be bound by the terms and provision of this agreement.
2. Description of Service
GetFDD provides access to a directory of franchise information and related documents, including Franchise Disclosure Documents (FDD) and location lists.
3. User Accounts
To access certain features of the Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials.
4. Subscription and Payment
Access to certain features requires a paid subscription. Subscription fees are billed in advance on a monthly or annual basis depending on your selected plan.
5. Refund Policy
You can cancel your monthly or annual subscription at any time. Subscriptions can be cancelled within 14 days and less than 5 documents downloaded. Lifetime subscriptions are non-refundable. If you have received a full contact list then your annual subscription becomes non-refundable.
6. Use Restrictions
You may not:
- Redistribute, resell, or share documents obtained through the Service
- Use automated systems to scrape or download bulk content
- Violate any applicable laws or regulations
- Interfere with the security or operation of the Service
7. Intellectual Property
The Service and its original content are protected by copyright, trademark, and other laws. FDD documents and franchise information are provided for informational purposes only.
8. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.
9. Disclaimers
The information provided through the Service is for general informational purposes only. We do not guarantee the accuracy, completeness, or timeliness of any information.
10. Limitation of Liability
GetFDD shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.
11. Termination
We may terminate or suspend your account and access to the Service at our sole discretion, with or without notice, for conduct that we believe violates these Terms.
12. Changes to Terms
We reserve the right to update these Terms of Service at any time. Continued use of the Service after changes constitutes acceptance of the new terms.
13. Contact Information
If you have any questions about these Terms of Service, please contact us through our support channels at support@getfdd.com.